Terms of Service
Last updated: January 2025
These Terms of Service ("Terms") govern your use of the David Resurface website and our pool resurfacing services. By using our website or engaging our services, you agree to these Terms.
Services
David Resurface provides pool resurfacing, renovation, and related services in the Phoenix metropolitan area. Our services include but are not limited to:
- Pool resurfacing (Pebble Tec, quartz, plaster)
- Pool tile replacement
- Cool Deck resurfacing
- Pool equipment services
- Water feature repair
Estimates and Pricing
- Estimates are provided free of charge with no obligation
- Final pricing is based on actual project scope and conditions
- Written quotes are valid for 30 days unless otherwise specified
- Additional work discovered during the project will be discussed and approved before proceeding
Scheduling and Access
- Project schedules are estimates and may be affected by weather, material availability, or other factors
- Customer must provide clear access to the pool area during the project
- Pets and children should be kept away from the work area for safety
- We will communicate any schedule changes as soon as possible
Payment Terms
- A deposit may be required to secure your project date
- Payment terms will be outlined in your service agreement
- We accept cash, check, and major credit cards
- Final payment is due upon project completion
Warranty
We stand behind our work with comprehensive warranties:
- Workmanship warranty covers installation defects
- Manufacturer warranties apply to materials used
- Warranty terms are specified in your service agreement
- Warranty does not cover damage from improper maintenance, chemical abuse, or acts of nature
Customer Responsibilities
To ensure successful project completion, customers agree to:
- Provide accurate information about their pool and property
- Maintain proper water chemistry after resurfacing
- Follow our post-project care instructions
- Not drain the pool without our approval during the curing period
- Report any concerns promptly
Limitation of Liability
To the maximum extent permitted by law, David Resurface shall not be liable for:
- Indirect, incidental, or consequential damages
- Damage to property not directly related to our work
- Issues arising from pre-existing pool conditions not disclosed
- Damage caused by improper maintenance after project completion
Cancellation Policy
- Cancellations made 7+ days before scheduled start date: full deposit refund
- Cancellations made less than 7 days before start: deposit may be forfeited
- We reserve the right to cancel or reschedule due to weather or unforeseen circumstances
Website Use
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to any part of the site
- Interfere with the proper functioning of the site
- Copy, reproduce, or distribute our content without permission
Intellectual Property
All content on this website, including text, images, logos, and design, is owned by David Resurface and protected by copyright and trademark laws. You may not use our content without written permission.
Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through good-faith negotiation. If negotiation fails, disputes will be subject to the laws of the State of Arizona and the jurisdiction of Maricopa County courts.
Changes to Terms
We may update these Terms from time to time. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact us:
- Phone: (602) 619-1234
- Email: david@davidresurface.com
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